Click To Order	Webplay Subject	Presenter
Type : Administrative
Category : General Classes
Order	Intuitive Performance - The Key to a sustainable Lean Six Sigma Deployment	Ray Burchett
Order	Building a Constructive Culture	Laural Manegre
Order	Intermediate Coaching	Rosie Dolan Baker
Order	Staffing Strategies: A Proactive Approach to "Filling the Holes"	Barbara Faruggio
Order	Developing the Collaborative Work Environnment "Changing the Way You Work"	Barbara Faruggio
Order	Managing Conflict - Controlling Those Unwanted Behaviors	Barbara Faruggio
Order	Taming the Tigers	Barbara Faruggio
Order	Making Change Work for You	Barbara Faruggio
Order	Mastering the Art of Delegatory Process	Barbara Faruggio
Order	Becoming a Facility of Choice:Staff Retention	Barbara Faruggio
Order	Making Change Work for You	Barbara Faruggio
Order	People Management Skills: The Art of Relationship Building	Barbara Faruggio
Order	Implementing A Clinical Case Management Model	Barbara Faruggio
Order	A Manager's Guide for Union Avoidance	Barbara Faruggio
Order	Creating "THE" Patient Focused Service Climate	Barbara Faruggio
Order	SOS: Strategies of Success for the Department Heads	Barbara Faruggio
Order	Managing Risks While Managing People	Fred Preis
Order	Accountable Care Organization	Patty Jones
Order	Lean Six Sigma Management	Tim Rogge
Order	Lean Six Sigma Patient Care Team	Tim Rogge
Order	Customer Service Secrets from Healthcare's Top Perfomers	Bo Snyder
Order	The Do�s & Don�t�s of Physician Recruitment	Kevin Reed & Joyce McLaughlin
Order	Critical Access Hospital Reimbursement	William M. Parrish Jr
Order	Building Blocks of Effective Board Self-Assessment	Larry Walker
Order	Execution for Department Managers: Macro Success Templates from Good to Great	Tony Lybarger
Order	The "Gap" between You & High - Performance Healthcare Organization	Tony Lybarger
Order	Less-Is-More in Hard Times	Tony Lybarger
Category : Emergency Medicine Patient Safety Foundation
Order	Keeping the Workplace Safe for Staff and Patients	AnnMarie Papa
Order	Systems Safety Engineering in Emergency Management	Rollin Fairbanks
Order	Bommer Risk: Patient Safety Solutions for the ED Geriatric Patient	Graham Billingham
Order	Buidling High Function Teams - Where is my Team STEPPS Coach?	Deena Brecher
Order	Safety in Boarding	Peter Viccellio
Order	Procedural Safety in the ED	Jesse Pines
Order	Improving Alarm Management: The Time is Now	Kathryn Pelczarski
Order	Using Clinical Dashboards to Improve Decisions and Outcomes	Albert Villarin
Order	Noah's Story: Please Listen	Tanya Lord
Type : Other
Category : Administrative
Order	Hospital Class Action Lawsuits Workshop	Wayne Henry & Charles Hatfield
Order	Internal Revenue Service Tax Exemption Enforcement Project	Wayne Henry & Charles Hatfield
Order	Defining Preparedness & Building Resiliency in 2009	Joe Cappiello
Order	Weeding out Fraudlent Leave Claims & Avoid Intermittent FMLA Leave Abuse	Karen Luchka
Order	Americans with Disabilities Act (ADA) Ammendments Act: Overview of what Employers must know to Comply	Karen Luchka
Order	Fair Labor Standards Act (FLSA): Are your Pay Practices going to make you pay?	Karen Luchka
Order	Fair Labor Standards Act (FLSA): Tips for Navigating the FLSA Exemptions & Avoid costly misclassifications	Karen Luchka
Order	Best Practices for Hiring: How to Focus on Recruits and avoid hiring the next lawsuit	Karen Luchka
Order	This Won't Hurt a Bit - Making Discipline Effective & (Almost) Painless	Karen Luchka
Order	Do Not Delete! Protecting Yourself from New Legal Hazards for the Information Age	Kevin Troutman & Karen L. Gieselman
Order	Protecting Your Hospital's Union Free Status in 2009	Kevin Troutman
Order	Piercing through The Body Art Issues	Kevin Troutman
Order	The Impact of Social Networking in the Workplace	Kevin Troutman
Order	Performance Management	Kevin Troutman
Order	Patient Protection and Affordable Care Act	Bill Wright
Order	Credentialing and Privileging Basics for Hospitals	Kathy Matzka
Order	Competency in Privileging	Kathy Matzka
Order	Advanced Credentialing and Privileging Concepts	Kathy Matzka
Order	Understanding Negligence in Credentialing	Kathy Matzka
Order	Performing Credential File Audits	Kathy Matzka
Order	Medical Staff Meeting Management	Kathy Matzka
Order	Preparing Agendas and Minutes	Kathy Matzka
Order	Evaluating the Effectiveness of Medical Staff Meetings	Kathy Matzka
Order	Temporary PRivileges and the Expedited Credentialing: Meeting Patient Needs without compromising Patient Safety	Kathy Matzka
Order	Fostering Organizational Collaboration in Hospitals & Health Systems	Timothy McNamara
Order	From Be-Bop to Hip-Hop: Managing the Generations & More	Susan Carnahan
Order	Persuasion Power: The Art of Letting Others Have Your Way	Susan Carnahan
Order	4-Part Leadership Mentoring Series - Part 2	Renee Waller
Order	4-Part Leadership Mentoring Series - Part 3	Renee Waller
Order	4-Part Leadership Mentoring Series - Part 4	Renee Waller
Order	Room Pressure Control	Kimberly Barker
Order	Critical Storage Devices	Kimberly Barker
Order	Patients at Risk for Suicide	Jacqueline Melonas & Marynell Hinton
Order	Decision Focus�: Critical Thinking in Action	Jane Weddle
Order	Digital Dog	J. Tod Fetherling
Order	Wake Up Your Workforce	Catherine Harrell & Nicole Hidalgo
Order	How To Manage Your Mouth	Susan Carnahan
Order	Engaging Patients On-line	Neil Linkon
Order	Human Resource & Workforce Planning	John Lyncheski
Order	Financing for Future Flexibility	Thomas Green
Order	Do Not Delete	Kevin Troutman
Order	Adaptable Design	Lee Buckner
Order	Adventures in Physician Joint Ventures	Peter Pavarini
Order	Walk the Talk	Jim Rice
Order	EOC Part 1: Introduction to TJC's Environment of Care Survey	Bartels, Dinney, Jansen-Adams, Wagner
Order	EOC Part 2: Safety & Security	Bartels, Dinney, Jansen-Adams, Wagner
Order	EOC Part 3: Hazardous Materials & Waste	Bartels, Dinney, Jansen-Adams, Wagner
Order	EOC Part 4: Emergency Management, Part 1	Bartels, Dinney, Jansen-Adams, Wagner
Order	EOC Part 5: Emergency Management, Part 2	Bartels, Dinney, Jansen-Adams, Wagner
Order	EOC Part 6: Fire Safety	Bartels, Dinney, Jansen-Adams, Wagner
Order	EOC Part 7: Medical Equipment	Bartels, Dinney, Jansen-Adams, Wagner
Order	EOC Part 8: Utility Systems	Bartels, Dinney, Jansen-Adams, Wagner
Order	EOC Part 9: Life Safety Code�/NFPA 101�, Interim Life Safety Measures (ILSM) & Pre-Construction Risk Assessment (PCRA)	Bartels, Dinney, Jansen-Adams, Wagner
Order	EOC Part 10: Summary Session & Additional Q&A	Bartels, Dinney, Jansen-Adams, Wagner
Order	Getting a Seat at the Table	Kelley Williamson
Order	Planning for Power Failures in a Health Care Facility	David Stymiest
Order	Reinventing the Medical Staff	Jeffry Peters
Order	OR Leadership & Hospital Performance	Jeff Peters
Order	Avoiding Political Mistakes When Dealing with Physicians	Jeff Peters
Order	How to Protect Your Hospital from Anesthesia Shortage	Jeff Peters
Order	Six Month Plan for Reducing Denials	Dan Marino
Order	Creating an Operational Early Warning System	Dan Marino
Order	Effective Group Practice Governance Structure	Dan Marino
Order	Strategies on How to ask Patients for Money	Jeffry Peters
Order	The Changing Role of the Risk manager in a Patient Safety Culture	Geri Amori
Order	The ED Call for Pay Crisis	Steve Worthy
Order	The Executive's Role in Informatoin Technology	Vince Ciotti
Order	Health Care Supply Chain: Strategy, Operations & Optimization	Gerald Ludlow
Order	Building World-Class Leadership Teams: Selecting, Assessing & Developing High-Class Talent	Sue Cejka
Order	Challenges of Providing Psychiatric Services	Howard Gershon
Order	Governance & Community Benefit	Carl P. Bowman
Order	Executive Compensation & Excess Benefits	Carl P. Bowman
Order	Joint Ventures & Recent Developments Regarding Tax-Exempt Status	Carl P. Bowman
Order	Maintaining Fire Protection Systems in Health Care Facilities	Frank Van Overmeiren
Order	New Legionella Guidelines, Directives & Standards: Will They Result in a Safer Environment?	Janet Stout
Order	Business Process Improvement Strategies in Health Care: Lean Patient Transport	Thomas Perry
Order	Maintaining & Updating a Wayfinding Program	Randy Cooper
Order	Applying Legislative Leverage to Managed Care Contracts	Ellen Stewart
Order	Your Volunteer Newsletter: Making it an Ambassador for Your Program	Pat Dolan
Order	Marketing Your Volunteer Program	Barbara Boucher
Order	Focusing on the Health Benefits of Volunteering as a Recruitment Strategy	Judy Looman Swinson
Order	Continuous Service Readiness: Best Practices for Joint Commission Surveys	Bert Gumeringer
Order	Maximizing the Perfomance of Your Pharmacy Benefit Program	Bill Nulman
Order	Growing Your Own: Components of a Great Youth Program	Nancy Williams
Order	Developing a Background Check Program for Volunteers	Paul Dent
Order	Harnessing Social Media in Health Care	Ben Garrett
Order	Best Practices for Physician Sales & Service	Carolyn Merriman
Order	Women's Health Service Line Strategic Planning	Vicki A. Lucas
Order	De-Coding the Techno-Buzz: Clinical Technology Selection	Judy Belt
Order	Raging Rivers: The Confluence of Search & Transparency	Sarah Loughran
Order	Global Health Care: Medical Tourism & Hospitals Without Borders	Emerson Smith
Order	Learning from International Patient Safety	Emerson Smith
Order	Engaging Hearts: How Caregivers Build Meaningful Relationships with Patients, Families & Each Other (Session for Nursing Staff Only)	Kathy Davis
Order	Engaging Hearts: How Caregivers Build Meaningful Relationships with Patients, Families & Each Other (Session for All Hospital Staff)	Michelle Shaefer
Order	Service Line Development: One Size Doesn't Fit All	Cecily Lohmar
Order	Innovative Behavioral Health Partnerships	Howard Gershon
Order	Recent Changes in Employment & Steps You can Take to Protect Your Hospital	Kevin Troutman
Order	Implications of the Economic Crisis for Hospitals: Strategies to Stay Afloat	Pam Waymack
Type : Disaster
Category : General
Order	The Indian Ocean Tsunami Response: Lessons Learned in Public Health & Medical Preparedness	Scott Lillibridge
Order	Special Needs Population Management in a Mega-disaster: Lessons Learned from the Gulf Coast	David Lackey
Order	St. Louis Regional Exercise	John Carter
Order	Disaster Preparedness - North Carolina Mobile Hospital	Holli Hoffman
Order	Lessons Learned in the Health & Public Safety Sectors-Related to the Recent Gulf Coast Hurricanes	Scott Lillibridge
Category : Tabletop
Order	Tabletop Drill: Terrorism	Scott Lillibridge
Order	Tabletop Drill: Terrorism	Scott Lillibridge
Order	Tabletop Drill: Bio-Incident	Scott Lillibridge
Order	Tabletop Drill: Bio-Incident	Scott Lillibridge
Order	Tabletop Drill: Bio-Incident	Scott Lillibridge
Order	Tabletop Drill: Bio-Incident	Scott Lillibridge
Order	Tabletop Drill: Bio-Incident	Scott Lillibridge
Order	Tabletop Drill: Bio-Incident	Scott Lillibridge
Order	Logistics of Establishing & Managing a Natural Disaster Refugee Center	Scott Lillibridge
Order	Desktop Drill-NC1	Dennis Perrotta
Order	Desktop Drill-NC2	Dennis Perrotta
Order	Desktop Drill-NC3	Dennis Perrotta
Order	Desktop Drill-NC4	Dennis Perrotta
Order	Desktop Drill-NC5	Dennis Perrotta
Order	Desktop Drill-NC6	Dennis Perrotta
Order	Desktop Drill-NC7	Dennis Perrotta
Order	Desktop Drill-NC8	Dennis Perrotta
Order	Desktop Drill-MN1	George Beranek
Order	Desktop Drill-OH1	George Beranek
Order	Desktop Drill-IN1	George Beranek
Order	Desktop Drill-PA1	Dennis Perrotta
Order	Desktop Drill-PA2	Dennis Perrotta
Order	Desktop Drill-PA3	Dennis Perrotta
Order	Desktop Drill-PA4	Dennis Perrotta
Order	Desktop Drill-PA5	Dennis Perrotta
Order	Desktop Drill-PA6	Dennis Perrotta
Order	Desktop Drill-PA7	Dennis Perrotta
Order	Desktop Drill-PA8	Dennis Perrotta
Order	Desktop Drill-PA9	Dennis Perrotta
Order	Desktop Drill-NC2	Scott Lillibridge
Order	Desktop Drill-GA1	Michael Proctor
Order	Desktop Drill-MS1	Scott Lillibridge
Order	Desktop Drill-IN2-1	Mary Kendrick
Order	Desktop Drill-WY1	George Beranek
Order	Desktop Drill-IN2-2	Dennis Perrotta
Order	Desktop Drill-IN2-3	Dennis Perrotta
Order	Desktop Drill-IN2-4	Dennis Perrotta
Order	Desktop Drill-IN2-5	Dennis Perrotta
Order	Desktop Drill-IN2-6	Dennis Perrotta
Order	Desktop Drill-AL1	George Beranek
Order	Desktop Drill-AL2	George Beranek
Order	Desktop Drill-AL3	George Beranek
Order	Desktop Drill-AL4	George Beranek
Order	Desktop Drill-AL5	George Beranek
Order	Desktop Drill-AL6	George Beranek
Order	Desktop Drill-AL7	George Beranek
Order	Desktop Drill-FL2	Scott Lillibridge
Order	Desktop Drill-NM3	Scott Lillibridge
Order	Desktop Drill-NM1	Scott Lillibridge
Order	Desktop Drill-IN2-7	Dennis Perrotta
Order	Desktop Drill-IN2-8	Dennis Perrotta
Order	Desktop Drill-IN2-9	Dennis Perrotta
Order	Desktop Drill-IN2-10	Dennis Perrotta
Order	Desktop Drill-MS2	George Beranek
Order	Desktop Drill-NC3	George Beranek
Order	Desktop Drill-Washoe County Nevada	George Beranek
Order	Desktop Drill-FL	Scott Lillibridge
Order	Desktop Drill-AZ	Scott Lillibridge
Order	Desktop Drill-TX	Dennis Perrotta
Order	Desktop Drill-NM5	Scott Lillibridge
Order	Desktop Drill-NM2	Scott Lillibridge
Order	Desktop Drill-NM4	Scott Lillibridge
Type : Ambulatory Surge Center
Category : General Classes
Order	The 12 key processes of an Effective Ambulatory Surgery Center	Joe Zasa
Order	Growing Your Ambulatory Surge Center	Joe Zasa
Order	Ambulatory Surge Centers: 10 Ways to keep staff happy	Joe Zasa
Order	Ambulatory Surge Centers: 10 Key Factors to Improve Results in Operations of Surgery Centers	Joe Zasa
Order	Measuring Ambulatory Surge Center Staff Costs	Joe Zasa
Category : Coding
Order	Ambulatory Surge Center: RAC Audit Issues	Stephanie Ellis
Type : Coding
Category : APC/CPT Coding
Order	Modifiers for APCs	Duane Abbey
Order	Assuring APC Compliance	Duane Abbey
Order	Optimizing APC Reimbursement	Duane Abbey
Order	Effective Modifier Utilization	Duane Abbey
Order	Conducting an APC Audit	Duane Abbey
Order	IPPS Update: Understanding Severity Refined DRGS	Duane Abbey
Order	APCs: Issues & Answers	Duane Abbey
Order	APC Update	Duane Abbey
Order	APCs & DRGs for Critical Access Hospitals	Duane Abbey
Order	MS-DRG Update	Duane Abbey
Order	Gastrointestional Procedures	Jean Ann Hartzell Minzey
Order	Renal Failure	Jean Ann Hartzell Minzey
Order	Modifier Clinic: Advanced Hospital Outpatient Issues	Lolita Jones
Order	Accurate Coding For APC Reimbursement	Karen Scott
Order	CPT Update for 2009	Karen Scott
Order	CPT Update - Part 2	Karen Scott
Order	CPT Modifier Clinic	Karen Scott
Order	CPT Coding for the Emergency Department	Karen Scott
Order	Focus on CPT Under OPPS: Integumentary System Coding	Karen Scott
Order	Focus on CPT Under OPPS: The Musculoskeletal System	Karen Scott
Order	Focus on CPT Under OPPS: The Respiratory & Cardiovascular Systems	Karen Scott
Order	Focus on CPT Under OPPS: The Digestive System	Karen Scott
Order	Focus on CPT Under OPPS: The Urology/Male Reproductive Systems	Karen Scott
Order	Focus on CPT Under OPPS: The Nervous, Eye & Auditory Systems	Karen Scott
Order	Focus on CPT Under OPPS: The Medicine Section	Karen Scott
Order	CPT Update	Karen Scott
Order	CPT Update - Part 2	Karen Scott
Order	OPPS Update	Karen Scott
Order	Surgery Coding for OPPS: For the Female Reproductive System	Karen Scott
Order	APC Updates for 2009	Karen Scott
Order	CPT Coding Basic: Intermediate	Karen Scott
Order	Coding for the Sense Organs	Karen Scott
Order	Coding & Billing Issues for Critical Access Hospitals	Karen Scott
Order	Latest Issues Surrounding the POA Indicator	Karen Scott
Order	ABCs of DRGs	Karen Scott
Category : APC Update
Order	CPT Coding for the Emergency Department	Karen Scott
Category : Basic/Billing/Claims Filing Processes
Order	Basic Billing & Claims Filing	Duane Abbey
Order	Basic Charge Master	Duane Abbey
Order	Basic Physician Fee Schedules	Duane Abbey
Order	Basic Understanding the HCFA-1500 (Form 837P)	Duane Abbey
Order	Basic UB-04 Claim Form	Duane Abbey
Order	Basic Statistics for Health Care	Duane Abbey
Order	Basic DME	Duane Abbey
Order	Basic ABNs	Duane Abbey
Order	Basic Managed Care Contracts	Duane Abbey
Category : Basic/Coding Processes For Claims Filing
Order	Basic ICD-9 Diagnosis Coding	Duane Abbey
Order	Basic ICD-10	Duane Abbey
Order	Basic CPT & HCPCS Coding	Duane Abbey
Order	Understanding Modifiers	Duane Abbey
Order	Charge Master: Technical Component E/M Coding	Duane Abbey
Order	Basic Understanding the Conditions for Payment CfPs	Duane Abbey
Order	Understanding Provider-Based Clinics	Duane Abbey
Category : Basic/Compliance Related Areas
Order	Fundamentals of Coding, Billing & Reimbursement Compliance	Duane Abbey
Order	Basic Coding & Billing Review/Auditing Techniques	Duane Abbey
Order	Basics of HIPAA Security	Duane Abbey
Order	Basics of HIPAA Privacy	Duane Abbey
Order	Basic Health Care Compliance	Duane Abbey
Order	Basic HIPAA Transaction Standard/Standard Code Set Rule	Duane Abbey
Order	Basic Federal Register Internet Research	Duane Abbey
Category : Basic/Payment System Modules
Order	Basic Payment Systems	Duane Abbey
Order	Ambulatory Payment Classifications: Issues & Answers	Duane Abbey
Order	Basic DRGs: Diagnosis Related Groups	Duane Abbey
Order	Basic RBRVS: Resource Based Relative Value System	Duane Abbey
Order	Basic RUGs-III: Resource Utilization Groups	Duane Abbey
Order	Basic Other Prospective Payment Systems	Duane Abbey
Order	Basic Cost-Based Reimbursement Systems	Duane Abbey
Order	Basic Non-Medicare Billing	Duane Abbey
Order	Basic DME (Durable Medical Equipment)	Duane Abbey
Order	Basic CPT/HCPCs	Duane Abbey
Category : Basic/HCPCS Coding
Order	HCPCS Coding	Duane Abbey
Category : Compliance
Order	HIPAA for Coding, Billing & Reimbursement - Part 1	Duane Abbey
Order	HIPAA for Coding, Billing & Reimbursement - Part 2	Duane Abbey
Order	HIPAA For Clinical Personnel	Duane Abbey
Order	HIPAA for Medical Records	Duane Abbey
Order	HIPAA for Physicians	Duane Abbey
Order	HIPAA Security: Are you Ready?	Duane Abbey
Order	HIPAA Security: Management Practices	Duane Abbey
Order	HIPAA: Access Control Systems	Duane Abbey
Order	Telemedicine for Critical Access Hospitals	Duane Abbey
Order	HIPAA: Cryptography	Duane Abbey
Order	HIPAA: Security Architecture & Models	Duane Abbey
Order	HIPAA: Operations Security	Duane Abbey
Order	HIPAA: Applications & Systems Development	Duane Abbey
Order	HIPAA: Business Continuity Planning & Disaster Recovery	Duane Abbey
Order	HIPAA: Law, Investigation & Ethics	Duane Abbey
Order	HIPAA: Physical Security	Duane Abbey
Order	HIPAA: Health Care Information Security under HIPAA	Duane Abbey
Order	EMTALA & ED Compliance	Duane Abbey
Order	Assuring Charge Master Compliance	Duane Abbey
Order	HIPAA for Coding, Billing & Reimbursement	Duane Abbey
Order	Hospital Compliance Update for CY2012	Duane Abbey
Order	Writing Coding, Billing & CDM Policies & Procedures	Duane Abbey
Order	E/M Coding: Staying in Compliance	Duane Abbey
Order	Advanced Beneficiary Notices (ABNs)	Duane Abbey
Order	Office of the Inspector General: Work Plan Issues	Duane Abbey
Order	Reviewing for the Provider-Based Rule	Duane Abbey
Order	Compliance: Why Critical Access Hospitals are Different	Duane Abbey
Order	Developing a Coding, Billing & Reimbursement Compliance Program	Duane Abbey
Order	Understanding the Medicare RAC Program	Duane Abbey
Order	Navigating the RAC Appeals Process	Duane Abbey
Order	Critical Access Hospitals: ED and EMTALA Challenges	Duane Abbey
Order	RAC Audit for Critical Access Hospitals	Duane Abbey
Order	Pursuing RAC Appeals	Duane Abbey
Order	Developing Internal RAC Training	Duane Abbey
Order	Understanding Statistical Extrapolation for the RACs	Duane Abbey
Order	RAC Compliance Update	Duane Abbey
Order	Compliance Issues for the Charge Master	Duane Abbey
Order	The Office of Inspector General (OIG) Work Plan for FY2010	Duane Abbey
Order	Credentialing Non-Physician Practitioners: Compliance Issues Lurking in the Dark	Duane Abbey
Order	Medicare Secondary Compliance	Duane Abbey
Order	Understanding the Global Surgical Package	Duane Abbey
Order	Meeting the Challenge of the Red Flag Rule	Duane Abbey
Order	Physician Supervision For Provider-Based Clinics	Duane Abbey
Order	Critical Access Hospitals: Compliance and CoPs	Duane Abbey
Order	Managed Care Contracting Compliance	Duane Abbey
Order	Developing a Critical Access Hospital Compliance Plan	Duane Abbey
Order	Preparing for the Recovery Audit Contractors	Stacie L Buck
Order	Mastering Medical Necessity & ABNs	Stacie L Buck
Order	Radiology Coding & Documentation Best Pratices	Stacie L Buck
Order	Coding for Diagnostic & Therapeutic Venous Interventions	Stacie L Buck
Order	Highlights of the Draft Health Care Audit Guide	Kimberly McKay
Order	Emergency Management Compliance	Susan McLaughlin
Order	Essentials for the ED � Compliance, Coding & Regulatory Updates for Physicians, Nurses & Managers	Karen Scott
Category : Charge Master
Order	Charge Master: Provider-Based Clinics - Avoid the Compliance Traps	Duane Abbey
Order	Charge Master: Payment System Interfaces	Duane Abbey
Order	Radiology & Interventional Radiology for the Chargemaster	Duane Abbey
Order	Charge Master: ED, Clinics, Pain Management & Wound Care	Duane Abbey
Order	Charge Master: Therapies & Related Areas	Duane Abbey
Order	Chargemaster: Laboratory, Pathology & Blood Banks	Duane Abbey
Order	The Chargemaster and Supplies, Devices	Duane Abbey
Order	Charges, Charge Algorithms & the CMS Charging Rule	Duane Abbey
Order	Conducting a Charge Master Review: Ensuring Your Charge Capture is Correct & Complete	Duane Abbey
Order	Charge Master Policies & Procedures	Duane Abbey
Order	Charge Master Policies & Procedures � Part 2	Duane Abbey
Order	Charge Master Charges & Pricing - Part 1	Duane Abbey
Order	Charge Master Charges & Pricing � Part 2	Duane Abbey
Order	The Cost Report & the Chargemaster	Duane Abbey
Order	Establishing Charges and Price Policies for the Chargemaster	Duane Abbey
Order	Advanced Charge Master: CDM Compliance Concerns	Duane Abbey
Order	Charge Master in the ED & Provider-Based Clinics	Duane Abbey
Order	Advanced Charge Master: Cardiovascular Interventional Radiology	Duane Abbey
Order	Charge Master: Surgical Services: How to Develop an Appropriate Charge	Duane Abbey
Order	Charge Master: Radiology	Duane Abbey
Order	HIPPA & the Charge Master	Duane Abbey
Order	Charge Master: Proper Supply Categorization	Duane Abbey
Order	Chargemaster and Coding, Billing & Reimbursement for Critical Access Hospitals-Pt 1	Duane Abbey
Order	Advanced Charge Master: CPT, HCPCS & Modifiers	Duane Abbey
Order	Understanding Revenue Codes	Duane Abbey
Order	Chargemaster and Coding, Billing and Reimbursement for Critical Access Hospitals - Part 2	Duane Abbey
Order	Charge Master: PT/OT/ST/RT	Duane Abbey
Order	Developing Charge Master Charge Structures	Duane Abbey
Order	So You Want to be a Chargemaster Coordinator?	Duane Abbey
Order	Therapy Services for the Chargemaster	Duane Abbey
Order	The Chargemaster: Surgery, Recovery & Anesthesia	Duane Abbey
Order	Technical Services and the Chargemaster	Duane Abbey
Category : General Classes
Order	3-day Payment Window	Duane Abbey
Order	Critical Access Hospitals: Non-Physician Practitioners	Duane Abbey
Order	Understanding Prospective Payment Systems	Duane Abbey
Order	Critical Access Hospital Update for 2012	Duane Abbey
Order	Meaningful Use	Rose Dunn
Order	Healthcare Supervisor Training - Part I	Karen Scott
Order	Healthcare Supervisor Training - Part II	Karen Scott
Order	Medical Terminology Basic Overview	Karen Scott
Order	Time Management Skills for Busy People	Karen Scott
Category : ICD-9/10
Order	ICD-9-CM & DRG Updates	Jean Ann Hartzell Minzey
Order	Update for Physicians & Surgeons	Jean Ann Hartzell Minzey
Order	Therapy & Rehab: ICD-10 Coding	Sherry Marchand
Order	Mental Health: ICD-10 Coding	Sherry Marchand
Order	ICD-9-CM Update	Karen Scott
Order	An Introduction to ICD-10-CM & ICD-10-PCS	Karen Scott
Order	ICD-9-CM Coding Course Coding for Neoplasms	Karen Scott
Order	ICD-9-CM Coding Course Coding for Obstetrics/Gynecology	Karen Scott
Order	ICD-9-CM Coding Course Coding for Respiratory & Cardiovascular Diseases	Karen Scott
Order	ICD-9-CM Coding Course Coding for Infections including Sepsis & Septicemia	Karen Scott
Order	DRG Update	Karen Scott
Order	Official Coding Guidelines for ICD-9-CM Coding	Karen Scott
Order	The Impact of ICD-10 on Your Organization	Rose Dunn
Category : Coding, Billing & Reimbursement
Order	Infamous CMS Form 855 & Conditions for Payment	Duane Abbey
Order	Completing Your Hospital�s Form 855-A	Duane Abbey
Order	ABNs: Effective Utilization & Compliance	Duane Abbey
Order	2010 E/M Coding Update: Questions and Answers	Duane Abbey
Order	Blood, Blood Products & Transfusion Medicine	Duane Abbey
Order	Charge Master: Charge Capture Assessments	Duane Abbey
Order	Interventional Radiology & Catheterization Laboratory	Duane Abbey
Order	Coding, Billing & Reimbursement Compliance Audit	Duane Abbey
Order	Establishing Provider-Based Clinics	Duane Abbey
Order	Durable Medical Equipment (DME)	Duane Abbey
Order	The Complexities of Coding, Billing & Reimbursement in the Emergency Department	Duane Abbey
Order	Observation Services	Duane Abbey
Order	Coding & Billing for Provider-based Clinics	Duane Abbey
Order	Critical Access Hospitals: Coding, Billing & Charge Masters	Duane Abbey
Order	Effective Modifier Utilization: Documentation, Coding, Billing & Reimbursement	Duane Abbey
Order	Coding & Billing for Non-Physician Providers	Duane Abbey
Order	Radiation Oncology, Brachytherapy & Nuclear Medicine	Duane Abbey
Order	Establishing Provider-Based Clinics	Duane Abbey
Order	Non-Medicare Coding, Billing & Reimbursement	Duane Abbey
Order	Stents, Drug-Eluting Stents & Transcatheter Stent Placement	Duane Abbey
Order	CMS Form 855s	Duane Abbey
Order	Catheterization Laboratory	Duane Abbey
Order	Interventional Radiology Coding, Billing & Reimbursement	Duane Abbey
Order	Cardiovascular Interventional Radiology - Part 1	Duane Abbey
Order	Surgical Interventional Radiology	Duane Abbey
Order	Cardiovascular Interventional Radiology - Part 2	Duane Abbey
Order	Cardiovascular Interventional Radiology - Part 2	Duane Abbey
Order	CMS Forms 855-B, 855-I, 855-R & 855-S for Hospitals	Duane Abbey
Order	Conducting an EMTALA & Emergency Department Audit	Duane Abbey
Order	Conducting a Cardiovascular Interventional Radiology Audit	Duane Abbey
Order	Conducting DRG Audits	Duane Abbey
Order	Conducting Interventional Radiology Audits	Duane Abbey
Order	Coding, Billing & Reimbursement for Gastrointestinal Services	Duane Abbey
Order	ED Coding, Billing & Reimbursement for Critical Access Hospitals	Duane Abbey
Order	Clinic Coding, Billing & Reimbursement	Duane Abbey
Order	Physical Therapy, Occupational Therapy & Speech Therapy Coding, Billing & Reimbursement	Duane Abbey
Order	Dermatology Coding, Billing & Reimbursement	Duane Abbey
Order	Orthopedic Coding, Billing & Reimbursement	Duane Abbey
Order	Coding, Billing & Reimbursement for Ambulance Services	Duane Abbey
Order	Medicare Reporting: CMS-855, NPIs & Provider-Based Rule	Duane Abbey
Order	Mastering Injections and Infusions	Duane Abbey
Order	Critical Access Hospitals and Non-Physician Practitioners	Duane Abbey
Order	Conducting a Provider-Based Audit	Duane Abbey
Order	Charge Master: Optimizing the Coding Interface	Duane Abbey
Order	Coding & Billing for Pharmacy: Issues & Answers	Duane Abbey
Order	Method II Billing & Reimbursement for Critical Access Hospitals	Duane Abbey
Order	Ambulance Coding, Billing & Reimbursement for Critical Access Hospitals	Duane Abbey
Order	Critical Access Hospitals: Provider-Based Clinics	Duane Abbey
Order	Supplies & DME for Critical Access Hospitals	Duane Abbey
Order	Medicare Enrollment, PECOS & The CMS-855	Duane Abbey
Order	Coding, Billing & Reimbursement for NPPs	Duane Abbey
Order	Understanding Modifiers	Duane Abbey
Order	Understanding the "-25" Modifier: A Major RAC Audit Issue	Duane Abbey
Order	Understanding the Provider-Based Rule	Duane Abbey
Order	Practical EMTALA Solutions to Non-Emergent Care in the ER	Duane Abbey
Order	Latest Updates to the National Correct Coding Initiative (NCCI) & the "-59" Modifier	Duane Abbey
Order	Developing Charges and Hospital Pricing	Duane Abbey
Order	Critical Access Hospitals and Telemedicine	Duane Abbey
Order	Critical Access Hospitals and Conditions for Participation	Duane Abbey
Order	Coding & Billing without Consultation Codes	Duane Abbey
Order	Observation: Basics	Duane Abbey
Order	Problem DRGs and the RACs	Duane Abbey
Order	Observation Advanced Topics	Duane Abbey
Order	Understanding Fee Schedule Payment Systems	Duane Abbey
Order	DRGs, Medical Necessity and the RACs	Duane Abbey
Order	Cost-Based and Carge-Based Payment Systems	Duane Abbey
Order	E/M Coding for Hospitals and Physicians	Duane Abbey
Order	Critical Access Hospitals and Provider-Based Clinics	Duane Abbey
Order	Best Practices in Physician Ordering of Diagnostic Tests, Solidifying Physician Buy-In & Reducing Medical Necessity Denials	Glenn Krauss
Order	MS: DRGs for the Crital Access Hospital	Glenn Krauss
Order	There is More Than Meet the Eye: The Role of the Kidney & Biliary System	Glenn Krauss
Order	Navigating the Maze: Vascular & Circulatory System	Glenn Krauss
Order	The Key to Life & How Disease Can Interrupt its Vital Role: The Respiratory System	Glenn Krauss
Order	Infectious Disease, Localized & Systematic	Glenn Krauss
Order	Endocrine, Nutrition & Digestive System	Glenn Krauss
Order	Hematology & Oncology Disease: Blood Borne & Other Canncers	Glenn Krauss
Order	The Good & the Bad: Coagulopathies & Other Coagulation Disorders	Glenn Krauss
Order	E/M Coding	Donna McGowan
Order	Coding for less Complex Spine Surgeries and the terms used	Donna McGowan
Order	Coding for Complex Spine Surgeries	Donna McGowan
Order	Coding for Brain Surgeries	Donna McGowan
Order	Documentation and Coding for Therapy and Rehab	Sherry Marchand
Order	Documentation and Coding for Mental Health Services	Sherry Marchand
Order	The Art of Chart Auditing	Karen Scott
Order	How to Bill for Observation	Karen Scott
Order	Medical Necessity Diagnosis Coding	Karen Scott
Order	The Alphabet Soup of DRGs	Karen Scott
Order	Understanding Modifiers	Karen Scott
Order	Observation Beds	Karen Scott
Order	Injection & Infusion Coding & Billing: Prepare for Changes	Karen Scott
Order	Auditing Techniques for Improved Reimbursement	Karen Scott
Category : Coding, Billing & Reimburesment
Order	Charge Master: Technical Component E/M Coding & Billing	Duane Abbey
Type : General
Category : Reform
Order	ACO Overview	Barbara Gray
Type : Nursing
Category : Ambulatory Surgery Centers
Order	CMS ASC Curriculum: Surgical Services & Anesthesia	Sue Dill
Order	CMS ASC Curriculum: Governing Board, Management & Compliance with Laws	Sue Dill
Order	CMS Ambulatory Surge Centers: Quality Assessment & Performance Improvement, Patient Safety Indicators & Adverse Events	Sue Dill
Order	CMS ASC Curriculum: Environment of Care, Fire Safety, Emergency Equipment & LSC	Sue Dill
Order	CMS ASC Curriculum: Medical Staff & Nursing Service Conditions of Coverage	Sue Dill
Order	CMS ASC Curriculum: Identify Changes to the Conditions for Coverage that Affect Your ASC Medical Records	Sue Dill
Order	CMS ASC Curriculum: Pharmaceutical Services & Administration of Drugs	Sue Dill
Order	CMS ASC Curriculum: Laboratory & Radiology Services	Sue Dill
Order	CMS ASC Curriculum: Patient Rights Conditions for Coverage	Sue Dill
Order	Ambulatory Surge Centers: Infection Control Standards	Sue Dill
Order	CMS ASC Curriculum: A $40 Million Grant to Ensure your Compliance with the Infection Control Standards in 2010	Sue Dill
Order	CMS ASC Curriculum: Patient Admission, Assessment & Discharge Services	Sue Dill
Order	CMS Ambulatory Surge Centers: Survey Protocols, Exit Conference & Post-Survey Activities	Sue Dill
Order	CMS Interpretive Guidelines- ASC Surgical Services & Anesthesia Conditions for Coverage	Sue Dill
Order	Safe Injection Practices	Sue Dill
Order	Ambulatory Surge Centers: Infection Control on a Staff Level	LoAnn Vande Leest
Category : Compliance
Order	Patient Safety in Your Hospital - Part 1	Sue Dill
Order	Patient Safety in Your Hospital - Part 2	Sue Dill
Order	EMTALA Update - Part 1	Sue Dill
Order	EMTALA Update- Part 2	Sue Dill
Order	Failure Mode	Sue Dill
Order	Root Cause Analysis	Sue Dill
Order	HIPAA - Part 1	Sue Dill
Order	HIPAA Breech Notification Law & Penalties	Sue Dill
Order	HIPAA Breach	Sue Dill
Order	Failure Mode/Root Cause Analysis	Sue Dill
Order	Keys to Complying with the Latest Joint Commission Medication Management Standards	Sue Dill
Order	2011 Joint Commission Patient Rights Standards	Sue Dill
Order	The Joint Commission Leadership Standards "Get Back to the Basics"	Sue Dill
Order	2011 Joint Commission Medication Management Standards	Sue Dill
Order	The Joint Commission: Pain Management Standards & Clinical Pain Issues	Sue Dill
Order	The Joint Commission: National Patient Safety Update	Sue Dill
Order	The Joint Commission & Beyond	Judith Atkins
Order	CMS CoPs- Part 1	Sue Dill
Order	CMS CoPs- Part 2	Sue Dill
Order	CMS CoPs- Part 3	Sue Dill
Order	CMS Hot Problematic Standards	Sue Dill
Order	OIG Supplemental Compliance Program For Hospitals - Part 1	Sue Dill
Order	OIG Supplemental Compliance Program For Hospitals - Part 2	Sue Dill
Order	OIG Supplemental Compliance Program For Hospitals - Part 3	Sue Dill
Order	Revisions to the CMS Hospital Conditions of Participation	Sue Dill
Order	Ensuring Compliance with TJC Record of Care	Sue Dill
Order	EMTALA Update - Part 3	Sue Dill
Order	The Joint Commission: The New Survey Process	Sue Dill
Order	CMS & Joint Commission Advanced Directives	Sue Dill
Order	CMS Hospital Surgery, PACU & Anesthesia Standards	Sue Dill
Order	CMS Changes to H&P, Verbal Orders, Security of Meds and Post Anesthesia	Sue Dill
Order	The Joint Commission: Unannounced Survey at Your Hospital - Part 2	Sue Dill
Order	CMS & JC Informed Consents	Sue Dill
Order	CMS Hospital Conditions of Participation: Restraint & Seculsion Standards	Sue Dill
Order	The Impact of Disruptive Behavior on Patient Safety: What Hospitals Need to Know about the New Joint Commission Standards	Sue Dill
Order	CMS Infection Control	Sue Dill
Order	Joint Commission and CMS Informed Consent	Sue Dill
Order	Joint Commission: New & Revised Accreditation Requirements for Hospitals	Sue Dill
Order	Meeting Compliance with the 2009 Joint Commission Record of Care Chapter	Sue Dill
Order	CMS Hospital Conditions of Participation: Medication/Pharmacy Regulations	Sue Dill
Order	EMTALA On-Call Physician Requirements	Sue Dill
Order	CMS Anesthesia Standards	Sue Dill
Order	Joint Commission Provision of Care Standards	Sue Dill
Order	Safe Practice for Injections is a requirement of the Joint Commission and CMS	Sue Dill
Order	Contracted Services: Ensuring Compliance with The Joint Commission 2010 Standards	Sue Dill
Order	HITECH: HIPAA Breach Notification	Sue Dill
Category : General Classes
Order	Critical Access Hospital Conditions of Participation: Regulations & Interpretive Guidelines - Part 1	Sue Dill
Order	Critical Access Hospital Conditions of Participation: Regulations & Interpretive Guidelines - Part 2	Sue Dill
Order	Critical Access Hospital Conditions of Participation: Regulations & Interpretive Guidelines - Part 3	Sue Dill
Order	Interacting with the Media	Kay Ball
Order	Living for the Health of It	Kay Ball
Order	Combating Terrorism: A Global Response	Kay Ball
Order	Documentation Requirements in Your Hospital - Part 1	Sue Dill
Order	Documentation Requirements in Your Hospital - Part 2	Sue Dill
Order	Nursing Law Update - Part 1	Sue Dill
Order	Nursing Law Update - Part 2	Sue Dill
Order	50 Tips to Reduce Medical Errors	Sue Dill
Order	Safe Medication in Your Hospital - Part 2: Why Med Errors Occur? - Staffing Levels, Stages, Commond Drugs, Documentation	Sue Dill
Order	Restraint & Seclusion	Sue Dill
Order	Patient Centered Communication	Sue Dill
Order	2011 CMS Nursing Standards	Sue Dill
Order	2011 Documentation Update: The Importance of Proper & Accurate Documentation	Sue Dill
Order	Safe Medication in Your Hospital - Part 3: CMS Hospital Condition of Participation, Joint Commission Tracers, Medication Reconciliation, & Tips for Reducing Errors	Sue Dill
Order	2011 Updated Nursing Law	Sue Dill
Order	Nursing Law, Liability, & Documentation Update - Part 2	Sue Dill
Order	Nursing Law, Liability, & Documentation Update - Part 3	Sue Dill
Order	OB Legal Issues	Sue Dill
Order	OB Legal Issues in Your Hospital - Part 2: Obstetrical Liability Risks for Physicians, Midwives & Nurses	Sue Dill
Order	Legal Issues in the ED: Recommendations to Reduce Risk	Sue Dill
Order	ED Legal Issues in Your Hospital - Part 2	Sue Dill
Order	ED Legal Issues in Your Hospital - Part 3	Sue Dill
Order	OB Legal Issues in Your Hospital - Part 3: Insurance Issues, Legal Issues, Risk Management Issues & 2009 Patient Safety Goals	Sue Dill
Order	SBAR: A Communication Technique	Sue Dill
Order	Surge Hospitals: Providing Safe Care in Emergencies	Sue Dill
Order	Preventing Patient Falls	Sue Dill
Order	Patient Falls: Joint Commission Requirements - Part 2	Sue Dill
Order	Life Safety Codes - Part 1	Ernest Allen
Order	Life Safety Codes - Part 2	Ernest Allen
Order	2011 Hot Topics in Risk Management	Sue Dill
Order	Hot Topics in Risk Management - Part 2: 2008 NPSG Changes, Trigger Tools to Detect Adverse Events, Wrong-Site Surgery, MRI New Guidelines, Critical Failure to Communicate & Security of Meds	Sue Dill
Order	Documentation Requirements in Your Hospital - Part 3	Sue Dill
Order	Patient Falls: Joint Commission Requirements - Part 3	Sue Dill
Order	Legal & Risk Management Issues in Your Surgery - Part 1	Sue Dill
Order	Legal & Risk Management Issues in Your Surgery - Part 2	Sue Dill
Order	Legal & Risk Management Issues in Your Surgery - Part 3	Sue Dill
Order	Hot Topics in Risk Management	Sue Dill
Order	CMS Medicare Discharge Appeal Right	Sue Dill
Order	Infant Abduction: Preventing the Unthinkable Nightmare	Sue Dill
Order	Implementing a "No Change Policy" for the Never Events	Sue Dill
Order	Preventing Wrong Site Surgery: The 2010 Joint Commission Standards Made Simple	Sue Dill
Order	2011 Patient Safety Update	Sue Dill
Order	MRI Safety	Sue Dill
Order	Patient Safety & Risk Management Issues in Radiology	Sue Dill
Order	JC National Patient Safety Goals	Sue Dill
Order	CMS: Your Compliance with the Medical Record Regulations	Sue Dill
Order	Joint Commission Tracers	Sue Dill
Order	Joint Commission: Restraint & Seculsion	Sue Dill
Order	Joint Commission: Transplant Safety Standards	Sue Dill
Order	CMS Infection Control Standards	Sue Dill
Order	Joint Commission Infection Control	Sue Dill
Order	2011 CMS Patient Rights Standards	Sue Dill
Order	CMS & Joint Commission Grievances and Complaints	Sue Dill
Order	TJC Information Management Chapter - Ensuring Compliance	Sue Dill
Order	Advanced Directive Update: Complying with CMS & The Joint Commission	Sue Dill
Order	Just Culture and Non-Punitive for Healthcare Errors	Sue Dill
Order	The Federal Law: What Every Healthcare Facility Should Know	Sue Dill
Order	CMS Revised Hospital Anesthesia Services Interpretive Guidelines	Sue Dill
Order	Legal Issues in Surgery- Risk & Patient Specific	Sue Dill
Order	Preventing Hospital Readmissions	Sue Dill
Order	The 2010 Joint Commission IM Standards Update	Sue Dill
Order	CMS Visitation and The Joint Commission Patient Centered Communication	Sue Dill
Order	CMS Visitation Standards	Sue Dill
Order	34 Safe Practices for Better Healthcare - The First 22 Safe Practices	Sue Dill
Order	34 Safe Practices for Better Healthcare - Safe Practices 23-34	Sue Dill
Order	Joint Commission & CMS Contract Management	Sue Dill
Order	Preventing OR Fires	Sue Dill
Order	CMS Dietary Standards	Sue Dill
Order	Discharge Planning and Utilization Review	Sue Dill
Order	Failure Mode & Effects Analysis (FEMA)	Sue Dill
Order	CMS Radiology and lab for Hospitals	Sue Dill
Order	CMS & JC Medication Storage & Security Standards	Sue Dill
Order	CDC Intravascular Catheter Guidelines	Sue Dill
Order	CMS CoP New Revised Standards for Hospitals: IV, IV Medication and Blood Transfusion Guidelines	Sue Dill
Order	CMS Hospital CoP Teleradiology Standards: Telemedicine Credentialing and Privileging	Sue Dill
Order	2011 CMS Changes in Review	Sue Dill
Order	CMS Proposed Changes in 2012	Sue Dill
Order	Joint Commission and CMS History and Physicals	Sue Dill
Category : Case Managers
Order	Clinical Case Management	Linda Easterly
Order	Outpatient & ED Case Management Programs	Linda Easterly
Order	Components of an Effective Case Management Program	Linda Easterly
Order	Proactive Discharge Planning	Linda Easterly
Order	Understanding Health Care Reimbursement: Case Management Style	Linda Easterly
Order	Utilization Management: The Foundation of Case Management	Linda Easterly
Order	LTCH Case Management	Linda Easterly
Order	Observation Status - Daily Effective Case Management Strategies	Linda Easterly
Order	Critical Access Hospital Case Management	Linda Easterly
Order	ER/OP Case Management	Linda Easterly
Order	Clinical Case Management: A Critical Process for Meeting Regulatory & Reimbursement Issues	Barbara Faruggio
Order	Clinical Case Management: Implementing the Infrastructure	Barbara Faruggio
Order	Clinical Case Management: Managing the Transition & Assessing the Effectiveness	Barbara Faruggio
Order	Interdisciplinary Team Relationships: Case Management & Hospitalists	Jennifer Null
Category : Operating Nurses
Order	Surgical Smoke in the Operating Room	Kay Ball
Order	Electrosurgical Surgery	Kay Ball
Type : Updates
Category : General Classes
Order	Coding, Billing, Charge Master, Reimbursement & Compliance for Medicare in 2009 - March Monthly Update	Duane Abbey
Order	Coding, Billing, Charge Master, Reimbursement & Compliance for Medicare in 2009 - April Monthly Update	Duane Abbey
Order	Coding, Billing, Charge Master, Reimbursement & Compliance for Medicare in 2009 - May Monthly Update	Duane Abbey
Order	Coding, Billing, Charge Master, Reimbursement & Compliance for Medicare in 2009 - June Monthly Update	Duane Abbey
Order	Coding, Billing, Charge Master, Reimbursement & Compliance for Medicare in 2009 - July Monthly Update	Duane Abbey
Order	Coding, Billing, Charge Master, Reimbursement & Compliance for Medicare in 2009 - August Monthly Update	Duane Abbey
Order	Coding, Billing, Charge Master, Reimbursement & Compliance for Medicare in 2009 - September Monthly Update	Duane Abbey
Order	Coding, Billing, Charge Master, Reimbursement & Compliance for Medicare in 2009 - October Monthly Update	Duane Abbey
Order	Coding, Billing, Charge Master, Reimbursement & Compliance for Medicare in 2009 - November Monthly Update	Duane Abbey
Order	Coding, Billing, Charge Master, Reimbursement & Compliance for Medicare in 2009 - December Monthly Update	Duane Abbey
Order	Don't Get Swamped by the 2009 Wave of Changes in Employment Law	Kevin Troutman
Order	Defining Denials: Understanding the Prevalence of the Epidemic	Pam Waymack
Order	Measuring Denials: The Denial Database as a Diagnostic Tool	Pam Waymack
Order	Preventing Denials: One Dozen Opportunities to Reduce the Denial Epidemic	Pam Waymack
Order	Appealing Denials: Enhancing the Success of Your Revenue Recovery Program	Pam Waymack

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