Click To Order	Webplay Subject	Presenter
Type : Administrative
Category : General Classes
Order	The Fundamental Basics on OSHA Inspections	Andrew Brought
Order	Intuitive Performance - The Key to a sustainable Lean Six Sigma Deployment	Ray Burchett
Order	Cuts to Rual Health Care Providers - Strategies to maintain independence, expand services and thrive	Blane Markley
Order	Physician Contracting Models in anticipation of/transition to value-based purchasing	Blane Markley
Order	Building a Constructive Culture	Laural Manegre
Order	Intermediate Coaching	Rosie Dolan Baker
Order	Slips, Trips and Fall Prevention for Healthcare Workers	Jim Collins
Order	Staffing: A Proactive Approach to "Filling the Holes"	Barbara Faruggio
Order	Developing the Collaborative Workplace: "Changing the Way You Work"	Barbara Faruggio
Order	Managing Conflict - Controlling Those Unwanted Behaviors	Barbara Faruggio
Order	Maximizing Staff's and Your Productivity	Barbara Faruggio
Order	Becoming a Facility of Choice:Staff Retention	Barbara Faruggio
Order	Making Change Work for You	Barbara Faruggio
Order	People Management Skills: The Art of Relationship Building	Barbara Faruggio
Order	Implementing A Clinical Case Management Model	Barbara Faruggio
Order	A Manager's Guide to Developing an Engaged and Happy Employee	Barbara Faruggio
Order	Strategies to Optimize your Patient Satisfaction Scores	Barbara Faruggio
Order	SOS: Strategies of Success for the Department Heads	Barbara Faruggio
Order	Managing Alzheimer/Dementia Patients in the Acute Care Settting	Barbara Faruggio
Order	Accountable Care Organization	Patty Jones
Order	Lean Six Sigma Management	Tim Rogge
Order	Lean Six Sigma Patient Care Team	Tim Rogge
Order	Issues Implicating Social Media	Blane Markley
Order	Customer Service Secrets from Healthcare's Top Perfomers	Bo Snyder
Order	Cyber Security	Tyler Kaberline
Order	The "Gap" between You & High - Performance Healthcare Organization	Tony Lybarger
Order	Less-Is-More in Hard Times	Tony Lybarger
Category : Emergency Medicine Patient Safety Foundation
Order	Keeping the Workplace Safe for Staff and Patients	AnnMarie Papa
Order	Systems Safety Engineering in Emergency Management	Rollin Fairbanks
Order	Bommer Risk: Patient Safety Solutions for the ED Geriatric Patient	Graham Billingham
Order	Buidling High Function Teams - Where is my Team STEPPS Coach?	Deena Brecher
Order	Safety in Boarding	Peter Viccellio
Order	Procedural Safety in the ED	Jesse Pines
Order	Improving Alarm Management: The Time is Now	Kathryn Pelczarski
Order	Using Clinical Dashboards to Improve Decisions and Outcomes	Albert Villarin
Order	Noah's Story: Please Listen	Tanya Lord
Type : Other
Category : Administrative
Order	Defining Preparedness & Building Resiliency in 2009	Joe Cappiello
Order	Steps to Value-Based Reimbursement Success	Julie Aman
Order	Active Shooter - Upper Management	Jeff Gauthier
Order	Weeding out Fraudlent Leave Claims & Avoid Intermittent FMLA Leave Abuse	Karen Luchka
Order	Fair Labor Standards Act (FLSA): Tips for Navigating the FLSA Exemptions & Avoid costly misclassifications	Karen Luchka
Order	Best Practices for Hiring: How to Focus on Recruits and avoid hiring the next lawsuit	Karen Luchka
Order	This Won't Hurt a Bit - Making Discipline Effective & (Almost) Painless	Karen Luchka
Order	Do Not Delete! Protecting Yourself from New Legal Hazards for the Information Age	Kevin Troutman & Karen L. Gieselman
Order	Protecting Your Hospital's Union Free Status in 2009	Kevin Troutman
Order	Piercing through The Body Art Issues	Kevin Troutman
Order	Social Media Opportunities and Pitfalls	Kevin Troutman
Order	Performance Management	Kevin Troutman
Order	Patient Protection and Affordable Care Act	Bill Wright
Order	Complex FMLA/ADA Issues: New Regulations and Case Law	Kevin Troutman
Order	Credentialing and Re-credentialing Basics	Kathy Matzka
Order	Competency in Privileging	Kathy Matzka
Order	Advanced Credentialing and Privileging Concepts	Kathy Matzka
Order	Understanding Negligence in Credentialing	Kathy Matzka
Order	Performing Credential File Audits	Kathy Matzka
Order	Medical Staff Meeting Management	Kathy Matzka
Order	Preparing Agendas and Minutes	Kathy Matzka
Order	Evaluating Meeting Effectiveness & Restructuring of Committees	Kathy Matzka
Order	Temporary Privileges and the Expedited Credentialing	Kathy Matzka
Order	Evaluating and Updating Privilege Forms and Privileging Systems	Kathy Matzka
Order	Overview of Joint Commission Standards for Hospital Medical Staff - Part 1	Kathy Matzka
Order	Applying Critical Thinking Skills to Avoid Confirmation Bias in Credentialing Decisions	Kathy Matzka
Order	Understanding Telemedicine Credentialing Options	Kathy Matzka
Order	Understanding CMS Credentialing and Privileging Requirements for Hospital, CAH & Medicare Advantage Organization	Kathy Matzka
Order	JC Standards for the Hospital Medical Staff: Challenging Standards and standards that require medical staff involvement, approval or notification	Kathy Matzka
Order	Documenting Provider Competency: Tools and Techniques	Kathy Matzka
Order	Credentials File Audits: Tools and Techniques	Kathy Matzka
Order	Evaluating Meeting Effectiveness and Restructuring of Committees	Kathy Matzka
Order	Overview of the Joint Commission Standards for Hospital Medical Staff - Part 1	Kathy Matzka
Order	Overview of the Joint Commission Standards for Hospital Medical Staff - Part 2	Kathy Matzka
Order	Comparison of Joint Commission and Det Norsek Vieritas Healthcare's NIAHO Accreditation Standards for the Medical Staff	Kathy Matzka
Order	Documenting Provider Competency for Low and No-Volume Practitioners	Kathy Matzka
Order	Credentialing Allied Health Alternative Medicine Providers	Kathy Matzka
Order	Understanding the Peer Review & Performance Improvement Process	Kathy Matzka
Order	Keeping the Medical Staff Bylaws Current	Kathy Matzka
Order	Holding the CEO Accountable: Best Practices for Evaluating and Improving Performance	Kevin Troutman
Order	Employment Issues that affect the Hospital's Bottom Line	Kevin Troutman
Order	Handling Investigations: Procedures, Best Practices and the Board's responsibility	Kevin Troutman
Order	Making the Transition to Management	Lou Benson
Order	Creating Service Excellence	Lou Benson
Order	The Power of Empowerment	Lou Benson
Order	Stress is a Mess: Minimizing Stress and Maximizing Results	Lou Benson
Order	Performance Management	Lou Benson
Order	Managing Multiplying Priorities	Lou Benson
Order	Leading the Change Process	Lou Benson
Order	Achieving Award Winning Customer Service	Lou Benson
Order	Are You Fun to Work With?	Lou Benson
Order	Recruitment and Retention Strategies	Lou Benson
Order	Accelerating Change	Lou Benson
Order	Cross Functional Cooperation	Lou Benson
Order	Managing the Stressed Worker	Lou Benson
Order	Coaching and Mentoring	Lou Benson
Order	Renewing the Quality Commitment	Lou Benson
Order	Communicating for Impact	Lou Benson
Order	Balancing Work, Home and Self	Lou Benson
Order	Keys to Improving Service Quality	Lou Benson
Order	Turning Technical Excellence into Team Leadership	Lou Benson
Order	Creating a Positive Work Environement	Lou Benson
Order	Improving Collaborative Teamwork	Lou Benson
Order	Communicating and Negotiating Persuasively	Lou Benson
Order	Active Shooter in the Health Care Setting: What do you need to know?	John Carter
Order	Fostering Organizational Collaboration in Hospitals & Health Systems	Timothy McNamara
Order	The Role of the Millennials in The Global Sustainability Revolution	Michael Garvin
Order	Five Steps to Success Through Medical Device Innovation	Michael Garvin
Order	Transforming Higher Education to Meet the Challenges of Climate Changes	Michael Garvin
Order	The Great Transition	Earth Policy Institute
Order	Financial Arguments for Climate Chane Projects and Programs	Michael Garvin
Order	Persuasion Power: The Art of Letting Others Have Your Way	Susan Carnahan
Order	4-Part Leadership Mentoring Series - Part 3	Renee Waller
Order	4-Part Leadership Mentoring Series - Part 4	Renee Waller
Order	Room Pressure Control	Kimberly Barker
Order	Critical Storage Devices	Kimberly Barker
Order	Patients at Risk for Suicide	Jacqueline Melonas & Marynell Hinton
Order	Decision Focus�: Critical Thinking in Action	Jane Weddle
Order	Digital Dog	J. Tod Fetherling
Order	Wake Up Your Workforce	Catherine Harrell & Nicole Hidalgo
Order	How To Manage Your Mouth	Susan Carnahan
Order	Engaging Patients On-line	Neil Linkon
Order	Human Resource & Workforce Planning	John Lyncheski
Order	EOC Part 1: Introduction to TJC's Environment of Care Survey	Bartels, Dinney, Jansen-Adams, Wagner
Order	EOC Part 2: Safety & Security	Bartels, Dinney, Jansen-Adams, Wagner
Order	EOC Part 3: Hazardous Materials & Waste	Bartels, Dinney, Jansen-Adams, Wagner
Order	EOC Part 4: Emergency Management, Part 1	Bartels, Dinney, Jansen-Adams, Wagner
Order	EOC Part 5: Emergency Management, Part 2	Bartels, Dinney, Jansen-Adams, Wagner
Order	EOC Part 6: Fire Safety	Bartels, Dinney, Jansen-Adams, Wagner
Order	EOC Part 7: Medical Equipment	Bartels, Dinney, Jansen-Adams, Wagner
Order	EOC Part 8: Utility Systems	Bartels, Dinney, Jansen-Adams, Wagner
Order	EOC Part 9: Life Safety Code�/NFPA 101�, Interim Life Safety Measures (ILSM) & Pre-Construction Risk Assessment (PCRA)	Bartels, Dinney, Jansen-Adams, Wagner
Order	Getting a Seat at the Table	Kelley Williamson
Order	Reinventing the Medical Staff	Jeffry Peters
Order	OR Leadership & Hospital Performance	Jeff Peters
Order	Avoiding Political Mistakes When Dealing with Physicians	Jeff Peters
Order	How to Protect Your Hospital from Anesthesia Shortage	Jeff Peters
Order	Six Month Plan for Reducing Denials	Dan Marino
Order	Creating an Operational Early Warning System	Dan Marino
Order	Effective Group Practice Governance Structure	Dan Marino
Order	Strategies on How to ask Patients for Money	Jeffry Peters
Order	The Changing Role of the Risk manager in a Patient Safety Culture	Geri Amori
Order	The ED Call for Pay Crisis	Steve Worthy
Order	The Executive's Role in Informatoin Technology	Vince Ciotti
Order	Health Care Supply Chain: Strategy, Operations & Optimization	Gerald Ludlow
Order	Building World-Class Leadership Teams: Selecting, Assessing & Developing High-Class Talent	Sue Cejka
Order	Challenges of Providing Psychiatric Services	Howard Gershon
Order	Governance & Community Benefit	Carl P. Bowman
Order	Executive Compensation & Excess Benefits	Carl P. Bowman
Order	Joint Ventures & Recent Developments Regarding Tax-Exempt Status	Carl P. Bowman
Order	Maintaining Fire Protection Systems in Health Care Facilities	Frank Van Overmeiren
Order	New Legionella Guidelines, Directives & Standards: Will They Result in a Safer Environment?	Janet Stout
Order	Business Process Improvement Strategies in Health Care: Lean Patient Transport	Thomas Perry
Order	Maintaining & Updating a Wayfinding Program	Randy Cooper
Order	Applying Legislative Leverage to Managed Care Contracts	Ellen Stewart
Order	Your Volunteer Newsletter: Making it an Ambassador for Your Program	Pat Dolan
Order	Marketing Your Volunteer Program	Barbara Boucher
Order	Focusing on the Health Benefits of Volunteering as a Recruitment Strategy	Judy Looman Swinson
Order	Continuous Service Readiness: Best Practices for Joint Commission Surveys	Bert Gumeringer
Order	Maximizing the Perfomance of Your Pharmacy Benefit Program	Bill Nulman
Order	Growing Your Own: Components of a Great Youth Program	Nancy Williams
Order	Developing a Background Check Program for Volunteers	Paul Dent
Order	Harnessing Social Media in Health Care	Ben Garrett
Order	Best Practices for Physician Sales & Service	Carolyn Merriman
Order	Women's Health Service Line Strategic Planning	Vicki A. Lucas
Order	De-Coding the Techno-Buzz: Clinical Technology Selection	Judy Belt
Order	Raging Rivers: The Confluence of Search & Transparency	Sarah Loughran
Order	Global Health Care: Medical Tourism & Hospitals Without Borders	Emerson Smith
Order	Learning from International Patient Safety	Emerson Smith
Order	Engaging Hearts: How Caregivers Build Meaningful Relationships with Patients, Families & Each Other (Session for Nursing Staff Only)	Kathy Davis
Order	Engaging Hearts: How Caregivers Build Meaningful Relationships with Patients, Families & Each Other (Session for All Hospital Staff)	Michelle Shaefer
Order	Service Line Development: One Size Doesn't Fit All	Cecily Lohmar
Order	Innovative Behavioral Health Partnerships	Howard Gershon
Order	Recent Changes in Employment & Steps You can Take to Protect Your Hospital	Kevin Troutman
Order	Implications of the Economic Crisis for Hospitals: Strategies to Stay Afloat	Pam Waymack
Type : Disaster
Category : General
Order	The Indian Ocean Tsunami Response: Lessons Learned in Public Health & Medical Preparedness	Scott Lillibridge
Order	Special Needs Population Management in a Mega-disaster: Lessons Learned from the Gulf Coast	David Lackey
Order	Disaster Preparedness - North Carolina Mobile Hospital	Holli Hoffman
Category : Tabletops
Order	Hospital Hazmat and Respiratory Protection Plans	John Carter
Order	Incident Action Planning for Hospitals	Kevin Kohlman
Order	Mass Fatality	Dennis McGowan
Category : Tabletop
Order	Tabletop Drill: Bio-Incident	Scott Lillibridge
Type : Ambulatory Surge Center
Category : General Classes
Order	The 12 key processes of an Effective Ambulatory Surgery Center	Joe Zasa
Order	Growing Your Ambulatory Surge Center	Joe Zasa
Order	Ambulatory Surge Centers: 10 Ways to keep staff happy	Joe Zasa
Order	Ambulatory Surge Centers: 10 Key Factors to Improve Results in Operations of Surgery Centers	Joe Zasa
Order	Measuring Ambulatory Surge Center Staff Costs	Joe Zasa
Category : Coding
Order	Ambulatory Surge Center: RAC Audit Issues	Stephanie Ellis
Type : Coding
Category : APC/CPT Coding
Order	Modifiers for APCs	Duane Abbey
Order	Conducting an APC Audit	Duane Abbey
Order	Conducting an APC Audit	Duane Abbey
Order	APCs: Issues & Answers	Duane Abbey
Order	APC Update	Duane Abbey
Order	MS-DRG Update	Duane Abbey
Order	APCs: Assessing Financial Impacts	Duane Abbey
Order	OPPS Update for 2018	Duane Abbey
Order	APCs In-Depth: Cardiovascular Coding and Payment	Duane Abbey
Order	CPT Update for 2009	Karen Scott
Order	CPT Update	Karen Scott
Order	APC Updates for 2009	Karen Scott
Order	Latest Issues Surrounding the POA Indicator	Karen Scott
Category : APC/CPT COding
Order	APCs In-Depth: Understanding Comprehensive APCs	Duane Abbey
Category : APC Update
Order	CPT Coding for the Emergency Department	Karen Scott
Category : Basic/Billing/Claims Filing Processes
Order	Basic Charge Master	Duane Abbey
Order	Basic UB-04 Claim Form	Duane Abbey
Order	Basic Managed Care Contracts	Duane Abbey
Category : Basic/Coding Processes For Claims Filing
Order	Basic CPT & HCPCS Coding	Duane Abbey
Order	Understanding Provider-Based Clinics	Duane Abbey
Category : Basic/Compliance Related Areas
Order	Fundamentals of Coding, Billing & Reimbursement Compliance	Duane Abbey
Category : Basic/Payment System Modules
Order	Basic Payment Systems	Duane Abbey
Order	Ambulatory Payment Classifications: Issues & Answers	Duane Abbey
Order	Basic RBRVS: Resource Based Relative Value System	Duane Abbey
Category : Compliance
Order	Telehealth for Hospitals and Critical Access Hospitals	Duane Abbey
Order	EMTALA & ED Compliance	Duane Abbey
Order	Hospital Compliance Update for CY2012	Duane Abbey
Order	E/M Coding: Staying in Compliance	Duane Abbey
Order	Advanced Beneficiary Notices (ABNs)	Duane Abbey
Order	Office of the Inspector General: Work Plan Issues	Duane Abbey
Order	Compliance: Why Critical Access Hospitals are Different	Duane Abbey
Order	Chargemasters: Compliance Issues	Duane Abbey
Order	Understanding the Medicare RAC Program	Duane Abbey
Order	Navigating the RAC Appeals Process	Duane Abbey
Order	Critical Access Hospitals: ED and EMTALA Compliance	Duane Abbey
Order	CAH: RAC Audits and More	Duane Abbey
Order	Pursuing RAC Appeals	Duane Abbey
Order	The RACs, OIG & Statistical Extrapolation	Duane Abbey
Order	Understanding Statistical Extrapolation for the RACs	Duane Abbey
Order	RAC Compliance Update	Duane Abbey
Order	Compliance Issues for the Charge Master	Duane Abbey
Order	The Office of Inspector General (OIG) Work Plan for FY2016	Duane Abbey
Order	Credentialing Non-Physician Practitioners: Compliance Issues Lurking in the Dark	Duane Abbey
Order	Medicare Secondary Compliance	Duane Abbey
Order	Understanding the Global Surgical Package	Duane Abbey
Order	Meeting the Challenge of the Red Flag Rule	Duane Abbey
Order	Physician Supervision: As the Dust Settles	Duane Abbey
Order	Critical Access Hospitals: Developing a Compliance Plan	Duane Abbey
Order	Managed Care Contracting Compliance	Duane Abbey
Order	Developing a Critical Access Hospital Compliance Plan	Duane Abbey
Order	RAC Documentation and the Prepayment Demonstration	Duane Abbey
Order	Conducting Outpatient Compliance Audits	Duane Abbey
Order	Observation, IP vs. OP: Compliance and Proper Billing	Duane Abbey
Order	Understanding Incident-To Compliance	Duane Abbey
Order	APCs: Auditing for Compliance	Duane Abbey
Order	APCs: Where are we and Where are we going?	Duane Abbey
Order	Developing an Outpatient Compliance Plan	Duane Abbey
Order	CAH: Effective and Compliant use of Non-Physician Practitioners	Duane Abbey
Order	CAHs: Provider-Based Compliance & Physician Supervision	Duane Abbey
Order	PAs, NPs, and CNSs: Compliant Utilization and Billing	Duane Abbey
Order	Radiology Coding & Documentation Best Pratices	Stacie L Buck
Order	Coding for Diagnostic & Therapeutic Venous Interventions	Stacie L Buck
Order	Highlights of the Draft Health Care Audit Guide	Kimberly McKay
Category : COmpliance
Order	CAHs and RHCs: Compliant Coding and Billing	Duane Abbey
Category : Charge Master
Order	Chargemaster: Development for the ED and Provider-Based Clinics	Duane Abbey
Order	Chargemaster: Interventional Radiology and the CVIR	Duane Abbey
Order	Charge Master: Therapies & Related Services	Duane Abbey
Order	Chargemaster: Laboratory, Pathology & Blood Banks	Duane Abbey
Order	Chargemaster: Proper Supply & Device Categorization	Duane Abbey
Order	Conducting a Charge Master Audit	Duane Abbey
Order	Charge Master Policies & Procedures	Duane Abbey
Order	Charge Master Policies & Procedures � Part 2	Duane Abbey
Order	Charge Master Charges & Pricing - Part 1	Duane Abbey
Order	Charge Master Charges & Pricing � Part 2	Duane Abbey
Order	Chargemasters and the Cost Report	Duane Abbey
Order	Effective Pricing through the Chargemaster	Duane Abbey
Order	Chargemasters: Compliance Issues	Duane Abbey
Order	Charge Master in the ED & Provider-Based Clinics	Duane Abbey
Order	Advanced Charge Master: Cardiovascular Interventional Radiology	Duane Abbey
Order	Charge Master: Surgical Services	Duane Abbey
Order	Charge Master: Radiology and IVR	Duane Abbey
Order	Charge Master and Supply Categorization	Duane Abbey
Order	Chargemaster and Coding, Billing & Reimbursement for Critical Access Hospitals-Pt 1	Duane Abbey
Order	Chargemaster: Revenue Codes	Duane Abbey
Order	Chargemaster and Coding, Billing and Reimbursement for Critical Access Hospitals - Part 2	Duane Abbey
Order	Charge Master: PT/OT/ST/RT	Duane Abbey
Order	Developing Charge Master Charge Structures	Duane Abbey
Order	So You Want to be a Chargemaster Coordinator?	Duane Abbey
Order	Therapy Services for the Chargemaster	Duane Abbey
Order	The Chargemaster: Surgery, Recovery & Anesthesia	Duane Abbey
Order	Technical Services and the Chargemaster	Duane Abbey
Order	Updating your Chargemaster for 2017	Duane Abbey
Order	Chargemaster: Transparent Pricing	Duane Abbey
Order	Chargemaster and the Coding Interface	Duane Abbey
Category : General Classes
Order	Mastering the DRG 3-day Payment Window	Duane Abbey
Order	Critical Access Hospitals and Non-Physician Practitioners	Duane Abbey
Order	Understanding Prospective Payment Systems	Duane Abbey
Order	Critical Access Hospital Update for 2013	Duane Abbey
Order	Ambulance Services and the Ambulance Fee Schedule	Duane Abbey
Order	Auditing Provider-Based Status	Duane Abbey
Order	Medicare Physician Fee Schedule	Duane Abbey
Order	Properly Documenting Physician Supervision	Duane Abbey
Order	CAH:CoPs	DUane Abbey
Order	Medicare Physician Fee Schedule (MPFS) Update	Duane Abbey
Order	RAT-STATS: Statistical Analysis for Extrapolation	Duane Abbey
Order	Challenges with the NOTICE Act and the MOON Form	Duane Abbey
Order	Meaningful Use	Rose Dunn
Order	Hierarchical Condition Categories (HCCs)	Rose Dunn
Order	The Medicare Access and CHIP Reauthorization Act (MACRA)	Kathleen McCarry
Order	Healthcare Supervisor Training - Part I	Karen Scott
Order	Revenue Cycle Improvement: Tracking Reimbursement	Duane Abbey
Order	Properly Documenting Physician Supervision	Duane Abbey
Order	The Future of Provider-Based Clinics	Duane Abbey
Order	Critical Access Hospitals: Conditions of Participation	Duane Abbey
Order	Provider-Based Clinics: Establishing and Operating	Duane Abbey
Order	Preparing for the NOTICE Act: Impatient vs. Outpatient	Duane Abbey
Order	Addressing Ambiguous Guidance under Medicare	Duane Abbey
Order	Merit-Based Incentive Program for Physicians and Hospitals	Duane Abbey
Order	Quality, Value and Payment for Healthcare Providers	Duane Abbey
Order	The Medicare Access and CHIP Reauthorization Act (MACRA)	Kathleen McCarry
Category : General classes
Order	Revenue Cycle Improvement: Tracking Reimbursement	Duane Abbey
Category : ICD-9/10
Order	Last Minute Prep for ICD-10	Rose Dunn
Order	Therapy & Rehab: ICD-10 Coding	Sherry Marchand
Order	Mental Health: ICD-10 Coding	Sherry Marchand
Order	ICD-10: General Guidelines and the structure of the Diagnosis Codes	Donna McGowan
Order	Official Coding Guidelines for ICD-9-CM Coding	Karen Scott
Order	ICD-10-PCS Root Operations: Part 1	Karen Scott
Order	ICD-10-PCS Root Operations: Part 2	Karen Scott
Order	ICD-10-PCS Root Operations: Part 3	Karen Scott
Order	ICD-10-PCS Root Operations: Part 4	Karen Scott
Order	The Impact of ICD-10 on Your Organization	Rose Dunn
Order	ICD-10 for Skilled Nursing Facilities	Deanna Peterson
Order	ICD-10: What you must do during the next 10 months	Rose Dunn
Category : Coding, Billing & Reimbursement
Order	Completing Your Hospital�s Form 855-A	Duane Abbey
Order	2010 E/M Coding Update: Questions and Answers	Duane Abbey
Order	Blood, Blood Products & Transfusion Medicine	Duane Abbey
Order	Charge Master: Coding and Charge Capture	Duane Abbey
Order	Interventional Radiology & Catheterization Laboratory	Duane Abbey
Order	Coding, Billing & Reimbursement Compliance Audit	Duane Abbey
Order	Durable Medical Equipment (DME): Coding, Billing and the DMEPOS Fee Schedule	Duane Abbey
Order	ED & EMTALA: Proper Billing and Compliance	Duane Abbey
Order	Observation: Coding, Billing and Financial Impacts	Duane Abbey
Order	Coding & Billing for Provider-based Clinics	Duane Abbey
Order	Critical Access Hospitals: Coding, Billing & Charge Masters	Duane Abbey
Order	Coding & Billing for Non-Physician Practitioners	Duane Abbey
Order	Catheterization Laboratory	Duane Abbey
Order	Interventional Radiology Coding, Billing & Reimbursement	Duane Abbey
Order	Cardiovascular Interventional Radiology: Coding, Billing and the Chargemaster	Duane Abbey
Order	Surgical Interventional Radiology	Duane Abbey
Order	Cardiovascular Interventional Radiology - Part 2	Duane Abbey
Order	CMS Forms 855-B, 855-I, 855-R & 855-S for Hospitals	Duane Abbey
Order	Conducting an EMTALA & Emergency Department Audit	Duane Abbey
Order	Conducting a Cardiovascular Interventional Radiology Audit	Duane Abbey
Order	Conducting DRG Audits	Duane Abbey
Order	Coding, Billing & Reimbursement for Gastrointestinal Services	Duane Abbey
Order	ED Coding, Billing & Reimbursement for Critical Access Hospitals	Duane Abbey
Order	Physical Therapy, Occupational Therapy & Speech Therapy Coding, Billing & Reimbursement	Duane Abbey
Order	Orthopedic Coding, Billing & Reimbursement	Duane Abbey
Order	Coding, Billing & Reimbursement for Ambulance Services	Duane Abbey
Order	Medicare Reporting: CMS-855, NPIs & Provider-Based Rule	Duane Abbey
Order	Mastering Injections and Infusions	Duane Abbey
Order	Critical Access Hospitals and Non-Physician Practitioners	Duane Abbey
Order	Conducting a Provider-Based Audit	Duane Abbey
Order	Charge Master: Optimizing the Coding Interface	Duane Abbey
Order	Coding & Billing for Pharmacy: Issues & Answers	Duane Abbey
Order	Critical Access Hospitals: Method II Billing	Duane Abbey
Order	Ambulance Coding, Billing & Reimbursement for Critical Access Hospitals	Duane Abbey
Order	Critical Access Hospitals: Provider-Based Clinics	Duane Abbey
Order	Supplies & DME for Critical Access Hospitals	Duane Abbey
Order	Medicare Enrollment, PECOS & The CMS-855	Duane Abbey
Order	Coding, Billing & Reimbursement for NPPs	Duane Abbey
Order	Understanding Modifiers	Duane Abbey
Order	The "-59" and "-25" Modifiers	Duane Abbey
Order	Provider-Based Rule Update for 2017	Duane Abbey
Order	Coding and Billing for Non-Emergency Services in the ED	Duane Abbey
Order	NCCI Edits and Coding Policies	Duane Abbey
Order	Developing Charges and Hospital Pricing	Duane Abbey
Order	Critical Access Hospitals and Telemedicine	Duane Abbey
Order	Critical Access Hospitals and Conditions for Participation	Duane Abbey
Order	Coding & Billing without Consultation Codes	Duane Abbey
Order	Observation: Basics	Duane Abbey
Order	Observation Update	Duane Abbey
Order	Problem DRGs and the RACs	Duane Abbey
Order	Observation Advanced Topics	Duane Abbey
Order	Understanding Fee Schedule Payment Systems	Duane Abbey
Order	DRGs, Medical Necessity and the RACs	Duane Abbey
Order	Cost-Based and Carge-Based Payment Systems	Duane Abbey
Order	E/M Coding for Hospitals, Physicians & Telemedicine	Duane Abbey
Order	Critical Access Hospitals and Provider-Based Clinics	Duane Abbey
Order	CMS 855 - A&B for Hospitals and Clinics	Duane Abbey
Order	CMS 855-B	Duane Abbey
Order	855-I,R,O and S	Duane Abbey
Order	Provider-Based Clinics Update	Duane Abbey
Order	Provider-Based Clinics: Advanced	Duane Abbey
Order	Conducting Inpatient and Outpatient Audits	Duane Abbey
Order	NCCI Edits: Medicare Coding Guidance	Duane Abbey
Order	Inpatient vs. Outpatient and the 2-Midnights Rule	Duane Abbey
Order	21st Century Cures Act: Coding, Billing & Reimbursement	Duane Abbey
Order	Hospitalist: Effective Use and Billing	Duane Abbey
Order	There is More Than Meet the Eye: The Role of the Kidney & Biliary System	Glenn Krauss
Order	Navigating the Maze: Vascular & Circulatory System	Glenn Krauss
Order	The Key to Life & How Disease Can Interrupt its Vital Role: The Respiratory System	Glenn Krauss
Order	Infectious Disease, Localized & Systematic	Glenn Krauss
Order	Endocrine, Nutrition & Digestive System	Glenn Krauss
Order	Hematology & Oncology Disease: Blood Borne & Other Canncers	Glenn Krauss
Order	The Good & the Bad: Coagulopathies & Other Coagulation Disorders	Glenn Krauss
Order	E/M Coding	Donna McGowan
Order	Coding for less Complex Spine Surgeries and the terms used	Donna McGowan
Order	Coding for Complex Spine Surgeries	Donna McGowan
Order	Coding for Brain Surgeries	Donna McGowan
Order	Documentation and Coding for Therapy and Rehab	Sherry Marchand
Order	Documentation and Coding for Mental Health Services	Sherry Marchand
Order	The Alphabet Soup of DRGs	Karen Scott
Order	Observation Beds	Karen Scott
Order	Injection & Infusion Coding & Billing: Prepare for Changes	Karen Scott
Category : Coding, Billing & Reimburesment
Order	Charge Master: Technical Component E/M Coding & Billing	Duane Abbey
Category : coding, Billing & Reimbursement
Order	Critical Access Hospitals: RACs and more	Duane Abbey
Type : COding
Category : General Classes
Order	IPPS 2015 Update	Duane Abbey
Type : coding
Category : Genearl Classes
Order	MPFS Update for 2018	Duane Abbey
Type : General
Category : Reform
Order	ACO Overview	Barbara Gray
Type : Nursing
Category : Ambulatory Surgery Centers
Order	CMS ASC Curriculum: Surgical Services & Anesthesia	Sue Dill
Order	CMS ASC Curriculum: Governing Board, Management & Compliance with Laws	Sue Dill
Order	CMS Ambulatory Surge Centers: Quality Assessment & Performance Improvement, Patient Safety Indicators & Adverse Events	Sue Dill
Order	CMS ASC Curriculum: Environment of Care, Fire Safety, Emergency Equipment & LSC	Sue Dill
Order	CMS ASC Curriculum: Medical Staff & Nursing Service Conditions of Coverage	Sue Dill
Order	CMS ASC Curriculum: Identify Changes to the Conditions for Coverage that Affect Your ASC Medical Records	Sue Dill
Order	CMS ASC Curriculum: Pharmaceutical Services & Administration of Drugs	Sue Dill
Order	CMS ASC Curriculum: Laboratory & Radiology Services	Sue Dill
Order	CMS ASC Curriculum: Patient Rights Conditions for Coverage	Sue Dill
Order	Ambulatory Surge Centers: Infection Control Standards	Sue Dill
Order	CMS ASC Curriculum: A $40 Million Grant to Ensure your Compliance with the Infection Control Standards in 2010	Sue Dill
Order	CMS ASC Curriculum: Patient Admission, Assessment & Discharge Services	Sue Dill
Order	CMS Ambulatory Surge Centers: Survey Protocols, Exit Conference & Post-Survey Activities	Sue Dill
Order	CMS Interpretive Guidelines- ASC Surgical Services & Anesthesia Conditions for Coverage	Sue Dill
Order	Safe Injection Practices	Sue Dill
Order	Ambulatory Surge Centers: Infection Control on a Staff Level	LoAnn Vande Leest
Category : Compliance
Order	ED Patient Safety Issues	Sue Dill
Order	Patient Safety in Your Hospital - Part 2	Sue Dill
Order	EMTALA Update - Part 1	Sue Dill
Order	EMTALA Update- Part 2	Sue Dill
Order	HIPAA Breech Notification Law & Penalties	Sue Dill
Order	HIPAA Breach	Sue Dill
Order	Keys to Complying with the Latest Joint Commission Medication Management Standards	Sue Dill
Order	Joint Commission Patient Rights Standards	Sue Dill
Order	The Joint Commission Leadership Standards	Sue Dill
Order	Joint Commission Medication Management Standards	Sue Dill
Order	The Joint Commission: National Patient Safety Update	Sue Dill
Order	CMS CoPs- Part 1	Sue Dill
Order	CMS CoPs- Part 2	Sue Dill
Order	CMS CoPs- Part 3	Sue Dill
Order	CMS Hot Problematic Standards	Sue Dill
Order	OIG Supplemental Compliance Program For Hospitals - Part 2	Sue Dill
Order	Revisions to the CMS Hospital Conditions of Participation	Sue Dill
Order	Ensuring Compliance with TJC Record of Care	Sue Dill
Order	EMTALA Update - Part 3	Sue Dill
Order	The Joint Commission: The New Survey Process	Sue Dill
Order	CMS & Joint Commission Advanced Directives	Sue Dill
Order	CMS Hospital Surgery, PACU & Anesthesia Standards	Sue Dill
Order	CMS Changes to H&P, Verbal Orders, Security of Meds and Post Anesthesia	Sue Dill
Order	CMS & JC Informed Consents	Sue Dill
Order	CMS Hospital Conditions of Participation: Restraint & Seculsion Standards	Sue Dill
Order	The Impact of Disruptive Behavior on Patient Safety: What Hospitals Need to Know about the New Joint Commission Standards	Sue Dill
Order	CMS Infection Control	Sue Dill
Order	Informed Consent Update: Maneuvering the Maze	Sue Dill
Order	Joint Commission: New & Revised Accreditation Requirements for Hospitals	Sue Dill
Order	2013 Joint Commission Record of Care Chapter	Sue Dill
Order	CMS Hospital Conditions of Participation: Medication/Pharmacy Regulations	Sue Dill
Order	EMTALA On-Call	Sue Dill
Order	CMS Hospital Anesthesia Standards	Sue Dill
Order	Safe Injection Practices	Sue Dill
Order	Joint Commission Provision of Care Standards	Sue Dill
Order	Safe Practice for Injections	Sue Dill
Order	Contracted Services: Ensuring Compliance with The Joint Commission 2010 Standards	Sue Dill
Order	HITECH: HIPAA Breach Notification	Sue Dill
Order	The CMS CoPs: The Final Regulations for Hospitals	Sue Dill
Order	The Joint Commission & CMS Standing Orders	Sue Dill
Order	HIPPA Changes and Office of Civil Rights New Guidance Memo	Sue Dill
Order	Joint Commission Safety Chapter, Sentinel Event Policy and CMS RCA Requirements	Sue Dill
Order	A New Law for Hospitals: Discrimination, Interpreter and More - Complying with Section 1557	Sue Dill
Order	Emergency Services: Complying with the CMS Hospital CoPs	Sue Dill
Order	Outpatient Services: Complying with CMs CoPs and Proposed Changes	Sue Dill
Order	CMS CoPs- Part 4	Sue Dill
Category : General Classes
Order	Critical Access Hospital Conditions of Participation: Part 1	Sue Dill
Order	Critical Access Hospital Conditions of Participation: Part 2	Sue Dill
Order	Critical Access Hospital Conditions of Participation: Part 3	Sue Dill
Order	The Joint Commission Update	Sandra McRae
Order	CMS Challenging Standards	Sandra McRae
Order	Medical Staff Bylaws Update	Sandra McRae
Order	Record of Care	Sandra McRae
Order	Disease Specific Care Certification	Sandra McRae
Order	Conducting a Root Cause Analysis	Sandra McRae
Order	Patient Safety and the National Patient Safety Goals(NPSG)	Sandra McRae
Order	Medication Management	Sandra McRae
Order	Human Resource Standards	Sandra McRae
Order	Conducting a Pro-active Risk Assessment	Sandra McRae
Order	Restraints - CMS & JC: The Similarities and Differences	Sandra McRae
Order	Infection Control Update and Challenging Standards	Sandra McRae
Order	Care and Assessment - Challenging Standards	Sandra McRae
Order	Cultural Compliance	Sandra McRae
Order	CMS Challenging CoPs	Sandra McRae
Order	Home Care Update	Sandra McRae
Order	Staffing Effectiveness	Sandra McRae
Order	Rights and Responsibilities- Challenging Standards	Sandra McRae
Order	Record of Care - Challenging Standards	Sandra McRae
Order	Leadership-Challenging Standards	Sandra McRae
Order	Long Term Care Update	Sandra McRae
Order	Provision of Care, Treatment and Services	Sandra McRae
Order	High Reliability OrganizationS	Sandra McRae
Order	Disease Specific Care Certification	Sandra McRae
Order	Documentation Requirements in Your Hospital - Part 1	Sue Dill
Order	Documentation Requirements in Your Hospital - Part 2	Sue Dill
Order	60 Tips to Reduce Medication Errors	Sue Dill
Order	Restraint & Seclusion	Sue Dill
Order	Patient Centered Communication	Sue Dill
Order	CMS Nursing Standards	Sue Dill
Order	Documentation Update	Sue Dill
Order	Safe Medication in Your Hospital - Part 3: CMS Hospital Condition of Participation, Joint Commission Tracers, Medication Reconciliation, & Tips for Reducing Errors	Sue Dill
Order	Nursing Law Update	Sue Dill
Order	Nursing Law, Liability, & Documentation Update - Part 2	Sue Dill
Order	OB Legal Issues	Sue Dill
Order	Legal Issues in the ED: Recommendations to Reduce Risk	Sue Dill
Order	ED Legal Issues in Your Hospital - Part 2	Sue Dill
Order	ED Legal Issues in Your Hospital - Part 3	Sue Dill
Order	Patient Falls	Sue Dill
Order	2011 Hot Topics in Risk Management	Sue Dill
Order	Documentation Requirements in Your Hospital - Part 3	Sue Dill
Order	ED Legal & Risk Management Issues	Sue Dill
Order	Surgery Legal Issues	Sue Dill
Order	Legal & Risk Management Issues in Your Surgery - Part 3	Sue Dill
Order	Hot Topics in Risk Management	Sue Dill
Order	CMS Medicare Discharge Appeal Right	Sue Dill
Order	Infant Abduction: Preventing the Unthinkable Nightmare	Sue Dill
Order	Implementing a "No Change Policy" for the Never Events	Sue Dill
Order	Preventing Wrong Site Surgery: The Joint Commission Standards Made Simple	Sue Dill
Order	2011 Patient Safety Update	Sue Dill
Order	MRI Safety	Sue Dill
Order	Risk Management and Patient Safety Update	Sue Dill
Order	National Patient Safety Goals (NPSG)	Sue Dill
Order	CMS Medical Records	Sue Dill
Order	Joint Commission Tracers	Sue Dill
Order	Joint Commission: Restraint & Seculsion	Sue Dill
Order	Joint Commission: Transplant Safety Standards	Sue Dill
Order	CMS Infection Control Worksheet and Proposed Changes	Sue Dill
Order	Joint Commission Infection Control	Sue Dill
Order	CMS Patient Rights Standards	Sue Dill
Order	CMS Grievances and Joint Commission Complaints	Sue Dill
Order	2013 Information Management Chapter: Privacy & Confidentiality	Sue Dill
Order	Advanced Directive Update: Complying with CMS & The Joint Commission	Sue Dill
Order	CMS Advanced Directives	Sue Dill
Order	Just Culture and Non-Punitive for Healthcare Errors	Sue Dill
Order	Federal Laws: What Every Healthcare Facility Should Know	Sue Dill
Order	CMS Revised Hospital Anesthesia Services Interpretive Guidelines	Sue Dill
Order	Legal Issues in Surgery	Sue Dill
Order	Reducing Readmissions	Sue Dill
Order	The Joint Commission IM Standards Update	Sue Dill
Order	CMS Visitation Changes	Sue Dill
Order	CMS Visitation Standards	Sue Dill
Order	34 Safe Practices for Better Healthcare - The First 18 Safe Practices	Sue Dill
Order	34 Safe Practices for Better Healthcare - Safe Practices 19-34	Sue Dill
Order	Contract Management	Sue Dill
Order	Prevent and Manage OR Fires	Sue Dill
Order	CMS Resvised Hospital CoP Dietary, DNV Healthcare and TJC Standards	Sue Dill
Order	Discharge Planning Standards and Worksheet	Sue Dill
Order	Failure Mode & Effects Analysis (FEMA)	Sue Dill
Order	CMS Radiology and lab for Hospitals	Sue Dill
Order	CMS & JC Medication Storage & Security Standards	Sue Dill
Order	CDC Intravascular Catheter Guidelines	Sue Dill
Order	CMS CoP New Revised Standards for Hospitals: IV, IV Medication and Blood Transfusion Guidelines	Sue Dill
Order	CMS Utilization Review and Discharge Planning Standards	Sue Dill
Order	CMS Hospital CoP Teleradiology Standards: Telemedicine Credentialing and Privileging	Sue Dill
Order	CMS Changes in Review	Sue Dill
Order	CMS Proposed Changes in 2012	Sue Dill
Order	CMS Discharge Planning Standards and Worksheets	Sue Dill
Order	Joint Commission and CMS History and Physicals	Sue Dill
Order	CMS Medication Administration New Guidelines: Getting Rid of the 30 Minute Rule	Sue Dill
Order	Patient Flow: Reducing Boarding and Crowding	Sue Dill
Order	ED Discharge Instructions and Communication	Sue Dill
Order	Hot Topics for CAH in 2013 and CMS Changes in Review	Sue Dill
Order	CMS PI Standards and Worksheet	Sue Dill
Order	CMS 2017 Pharmacy and Medication: Complying with Hospital CoPs and Proposed Changes	Sue Dill
Order	CMS Timing of Medication and Policy Requirements	Sue Dill
Order	Critical Access Hospital Changes & Top Problematic Standards	Sue Dill
Order	Joint Commission Patient Centered Care Standards	Sue Dill
Order	CMS Medical Staff & Board Changes in 2016	Sue Dill
Order	2014 Mediciation Standards and Safe Opioid Use Standards	Sue Dill
Order	Patient Flow	Sue Dill
Order	Utilization Review Planning Standards	Sue Dill
Order	CMS New Radiology and Nuclear Medicine Hospital Conditions of Participation	Sue Dill
Order	Leadership Standards	Sue Dill
Order	CMS Proposed Discharge Standards and the IMPACT Act	Sue Dill
Order	CMS QAPI Standards and Worksheets	Sue Dill
Order	CMS Hospital Improvement Act Proposed Changes	Sue Dill
Order	CMS Infection Control Standards and Antibiotic Stewardship Program	Sue Dill
Order	2017 CMS & JC Telemedicine Standars	Sue Dill
Order	Patient Safety Issues in the ED Crowding and Boarding: Causes and Solutions	Jesse Pines
Order	Procedural Safety in Emergency Care: A Conceptual Model and Recommendations	Jesse Pines
Order	Non-ED Interventions to reduce ED Use	Jesse Pines
Order	2012 Emergency Care and Payment Reforem	Jesse Pines
Order	Quality Measurement in the ED	Jesse Pines
Order	Point-of-Care Testing in the Emergency Department	Jesse Pines
Order	Drug shortages and the Emergency Department	Jesse Pines
Order	The Science and Art of using Data to Measure ED Performance	Jesse Pines
Order	Best Practices in Flow Improvement in the Emergency Dpeartment	Jesse Pines
Order	THe Quality and Safety of the ED Information Stystems	Jesse Pines
Order	CLABSI: Central Line-Associated Blood Stream Infection	Rebecca Siewert
Order	Newborn Assessment and Gestation Age	Rebecca Siewert
Order	Newborn Respiratory Physiology and Management	Rebecca Siewert
Category : Case Managers
Order	Clinical Case Management: A Critical Process for Meeting Regulatory & Reimbursement Issues	Barbara Faruggio
Order	Clinical Case Management: Understanding the Rational for the Model and the 3 Major Success Factors	Barbara Faruggio
Order	Clinical Case Management: Implementing the Supportive Infrastructure	Barbara Faruggio
Order	Interdisciplinary Team Relationships: Case Management & Hospitalists	Jennifer Null
Type : Updates
Category : General Classes
Order	Coding, Billing, Charge Master, Reimbursement & Compliance for Medicare in 2009 - March Monthly Update	Duane Abbey
Order	Coding, Billing, Charge Master, Reimbursement & Compliance for Medicare in 2009 - April Monthly Update	Duane Abbey
Order	Coding, Billing, Charge Master, Reimbursement & Compliance for Medicare in 2009 - May Monthly Update	Duane Abbey
Order	Coding, Billing, Charge Master, Reimbursement & Compliance for Medicare in 2009 - June Monthly Update	Duane Abbey
Order	Coding, Billing, Charge Master, Reimbursement & Compliance for Medicare in 2009 - July Monthly Update	Duane Abbey
Order	Coding, Billing, Charge Master, Reimbursement & Compliance for Medicare in 2009 - August Monthly Update	Duane Abbey
Order	Coding, Billing, Charge Master, Reimbursement & Compliance for Medicare in 2009 - September Monthly Update	Duane Abbey
Order	Coding, Billing, Charge Master, Reimbursement & Compliance for Medicare in 2009 - October Monthly Update	Duane Abbey
Order	Coding, Billing, Charge Master, Reimbursement & Compliance for Medicare in 2009 - November Monthly Update	Duane Abbey
Order	Coding, Billing, Charge Master, Reimbursement & Compliance for Medicare in 2009 - December Monthly Update	Duane Abbey
Order	Don't Get Swamped by the 2009 Wave of Changes in Employment Law	Kevin Troutman
Order	Defining Denials: Understanding the Prevalence of the Epidemic	Pam Waymack
Order	Measuring Denials: The Denial Database as a Diagnostic Tool	Pam Waymack
Order	Preventing Denials: One Dozen Opportunities to Reduce the Denial Epidemic	Pam Waymack
Order	Appealing Denials: Enhancing the Success of Your Revenue Recovery Program	Pam Waymack

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